Showing posts with label EBM. Show all posts
Showing posts with label EBM. Show all posts

Wednesday, August 06, 2008

Making The Hard Decisions...

I just got off the phone with a VERY pleasant, English speaking customer service representative from our local utility - EBM. I've been mulling over our most recent utility bill for the past couple of months now, and I finally decided that today was the day that they would be receiving a call from me.

I've noticed the words "EBM Strom CO2-frei" on my last couple of bills. I figured that we had been voluntarily signed up for carbon offsets without my permission, and I decided to call to find out just how much this green tax was costing us. If it was a reasonable amount, no problem. I mean, I buy carbon offsets for travel all the time, so no big deal.

As it turns out, I found out that everybody is automatically enrolled in the carbon offset program (the standard product) unless they opt out. There is an option to pay a lower non-carbon offset rate, and there is also an option to pay a higher fee that is called "EBM Strom atomfrei" - whatever that is. Nicole - the VERY pleasant, English speaking customer service rep - told me that the atomfrei rate is for "...people who are rich and have nothing else to do with their money." Nicole was kind of sassy! I liked her.

In the end, I opted for the cheapest rate. What really kind of ticks me off about these different rate structures is that the sales tax (7.6%) is charged on all three of them. That means that the Swiss tax man gets extra tax money from people who are paying extra to offset their carbon footprint. I just don't think that's right. What I think the utility SHOULD do is charge everybody the lowest rate and then allow people to buy carbon offsets WITHOUT PAYING THE SALES TAX ON THE ADDITIONAL AMOUNT.

I thought long and hard (about two seconds) before making my decision, but I eventually decided that saving 35% on our utility bill was worth the inconvenience of a little climate change.

Sorry.