I'm happy to report that the "issues" concerning my Chicago itinerary have been resolved.
To make a long story short...
I tell Mrs. TBF that it will cost over CHF 1,000 to change my itinerary so that I can leave Chicago on October 28th instead of the 25th...
Mrs. TBF calls her special-double-secret-probabtion, Executive Club Gold/Platinum/any other precious metals phone number and speaks with a representative...
Mrs. TBF has "words" with said representative and asks to speak with her manager...
Unlike the underling, the manager THINKS OUTSIDE THE BOX and says "...let's see if there's something else we can do."
Instead of paying CHF 1,096/"nothing else we can do" to switch my return flight from Chicago, the manager says Mrs. TBF can use 25,000 miles to upgrade me from Business Class to First Class, plus no change fee.
TBF is happy he gets to stay in Chicago an extra three days, and, more importantly for British Airways...
Mrs. TBF is happy!
